jus4d Casino & Sportsbook Data Care
This page describes what we collect when you use jus4d and how we keep that data protected. We at jus4d take your privacy seriously and follow standard data-handling practices across all our services — slot games, live-dealer tables, sportsbook markets, and account management.
When you open an account or place activity on our platform, we collect personal information necessary for account verification, payment processing, and service delivery. Our data practices comply with applicable laws in jurisdictions where our services are available. We do not sell your information to third parties for marketing purposes.
Our support team can explain our full data policy in detail. You may contact us during standard Jakarta business hours via email or live chat.
What Data We Collect on jus4d
We collect account details — your name, email address, phone number, and date of birth — when you register on jus4d. We also collect identity verification documents (government-issued ID, proof of address) before your first withdrawal. These documents are scanned and stored securely; we do not photograph or retain physical copies.
When you deposit or withdraw on jus4d, we record transaction history, payment method used (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer via mobile banking, local payment, online payment, e-wallet), and amounts. We retain this data for our withdrawal review process and to comply with standard financial record-keeping.
We collect your device type, IP address, and browser information for security purposes — to detect unauthorized access and prevent account takeover. If you reset your password or enable two-factor authentication, we store the authentication details securely.
When you play slot games such as Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, or Mahjong Ways, or participate in live-dealer tables or sportsbook markets, we log your session activity, game selections, and account balance changes. We do not store video or audio of your play.
We collect server logs and support-chat transcripts when you contact our customer-support team. These records help us resolve disputes and improve our service quality.
How We Use Your Data
We use your personal information to verify your identity before your first withdrawal. This is a standard anti-fraud and compliance step across all platforms.
We use payment details to process deposits and withdrawals during standard business hours. Our payment processors may sit outside your jurisdiction; we ensure they meet standard security standards.
We use device and IP data to protect your account. If we detect unusual sign-in activity, we may require you to verify your identity again or reset your password.
We use game and betting history to calculate your account balance and settle winnings or losses. We do not use this data to target you with marketing or to make automated decisions about your access.
We use support-chat records to respond to complaints, handle withdrawal delays, and improve our FAQ and documentation.
Third-Party Processors
Our payment processors — the companies handling mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, and bank transfers — receive your payment information. We do not control their privacy practices; we recommend reviewing their policies separately.
Our hosting provider stores our servers and databases. Your account data may be replicated across multiple data centres for reliability; some may be outside Indonesia. We ensure all transfers are encrypted.
Our live-dealer game studios may record video streams and use third-party CDN services to deliver them. These studios do not retain personal account information; they see only a user ID and game session data.
We do not share your data with marketing partners, advertisers, or data brokers without your explicit consent.
Your Rights
You have the right to request a copy of all data we hold about you. Email our support team with your account email and we will compile a report within 10 business days.
You have the right to request correction if your personal information is inaccurate. You can update your email, phone, and address directly in your account settings.
You have the right to request deletion of your account and associated data, subject to our standard retention period for financial records (typically 7 years for compliance). Contact our support team to initiate this process.
You have the right to opt out of promotional emails at any time. We do not send unsolicited marketing; any emails we send relate to your account status, withdrawals, or security alerts.
Cookies and Tracking
We use cookies to keep you logged into jus4d and to remember your preferences (language, game filters). These are session cookies; they expire when you close your browser.
We use analytics cookies to count unique visitors and measure feature usage. We do not track you across other websites.
Our live-dealer and sportsbook pages may use performance cookies to optimize video delivery and stream quality.
You can disable cookies in your browser settings; this may limit your ability to use certain jus4d features.
Data Retention
We retain your account information (name, email, ID documents) for as long as your account is active plus 7 years after closure, to comply with standard financial record-keeping rules.
We retain transaction history and payment records for the same 7-year period.
We retain game and betting history for 3 years after your last activity.
We retain support-chat transcripts for 2 years.
Device and IP logs are retained for 90 days and then automatically deleted.
Changes to This Policy
We may update this privacy policy from time to time. We will notify you of material changes by email or by posting a notice on the jus4d platform.
Continued use of jus4d after a policy update constitutes your acceptance of the new terms.
If you have questions about this policy or wish to exercise your data rights, contact our support team. Our services are available only in jurisdictions where local law permits.